QuickBooks Error 6010: Reasons, Signs, & Solutions to Fix

Your QuickBooks installation may have been modified. Try re-installing QuickBooks and then try again(-6010, -100)” is that error message shown on your screen? This error message comes while the installation of QuickBooks, or when you open the company file. The error 6010 is related to QuickBooks error 6190,-816. Users face this Error very commonly in QuickBooks software, for various types of reasons.

QuickBooks Error Message 6010
QuickBooks Error Message 6010

If you want to resolve this error, stay on this article. In this article, we give information about QuickBooks error 6010. And QuickBooks error 6010 causes & solutions.

What is QuickBooks Error 6010?

QuickBooks error 6010 is the error that appears while the installation or setup process. Error 6010 appears instantly after we make some modifications to the QuickBooks software or QuickBooks is not able to work perfectly and the QuickBooks shows the error message on your screen.

Why Does It Occur

Here are the following different causes of error 6010 message appears. And because of that, you fall in trouble. 

  • .ND and .TLG files are damaged or corrupted
  • The firewall is blocking QuickBooks files to access
  • QuickBooks files are missing or damaged
  • Multiple users are logged into the same company file
  • Your Internet setups are incorrectly configured
  • 3rd party app downloaded on the window that deletes the important registry files

Solutions For 6010 QuickBooks Error Code

If you want to get relief for the QuickBooks error message 6010, then you need some effective solutions to fix these errors. Do follow the solution and steps freely.    

Solution 1: Rename the .ND and .TLG

Follow these given steps to rename yourself .ND and .TLG file. And fix your error issue:

  • Firstly, search the file whose have .ND extension.
  • Click on the Next.
  • Then check the flies that are under errors.
  • Right-click on the files, rename the files.
  • Try to add ‘old’ at the end of the name (that helps you to remember the file name).
  • Then open your QuickBooks accounting software and check the error message still appears on your screen or not.

Solution 2: Run QuickBooks Database Server Manager

To resolve the problem of QuickBooks error 6010. Use QuickBooks Database Server Manager on your system. Here are the steps for running QBDBSM: 

QuickBooks Tool hub
QuickBooks Tool Hub
  • Double click on the ‘QuickBooksToolHub.exe’ file to set up.
  • Click on Allow this app to make changes in your system. 
  • To install this tool on your system, press Next.
  • Then again press Next to accept the license agreements.
  • Click on install.
  • After the installation clicks on the finish to complete the process.
  • Click on the icon to launch QuickBooks Tool Hub.
  • Then go to the network issues tab in Tool Hub.
QuickBooks Database Server Manager
QuickBooks Database Server Manager
  • Click on the QuickBooks Database Server Manager option.
  • Scan the company file location, then click on the Scan tab.
  • Click on browse, then select the Folder and Files that save your company files.
  • Then click on the OK, and click start scan.
  • After that, you can log in to your company files.

Solution 3: Copying File to The Desktop 

Here are the following steps for copying your file to the desktop:

  • Open the company file folder.
  • Find the files with extension name .QBW.
  • Now copy the same file.
  • Then need to click on the Paste.
  • To open the QuickBooks, hold and press the Ctrl key.
  • Open the option named No Company and open it.
  • After that, restore the company file that is currently existing
  • Then open the company files, and check the error are exists or not.

Solution 4: Restore Backup File 

If your company file did not open, then the user can restore a backup copy of the company file to examine if the issue is with the current company file.

  • Close QuickBooks that is currently running.
  • Hold and press the Ctrl key to open the ‘No Company Open’ window.
  • Then select ‘Open and restore existing company’.
  • Select the backup file, and click on the Next.
  • Now, some instructions appear on your screen.
  • Follow these instructions to restore the latest backup.

Solution 5: End the task from Task Manager

If you suffer foam the QuickBooks error 6010, and you want to solve it. So, try to end the task from the task manager. Here are the steps follow to end your tasks:

  • In beginning, restart your system and login as Admin
  • After that, open the task manager by using the (Shift + Esc + Ctrl) keys.
  • Click on the Show Processes option in the Users tab.
  • Then you will notice different QB processes running such as QBDBMgr.exe and qbupdate.exe.
  • To stop them from running, click on the End Task In Multi-User Mode.
  • Now, open the Company File.
  • At last, check the error are exists or not. 

Other Useful Resources:

QuickBooks Data Services Case Status Type & Data Recovery Price

How to Set Up and Use Multi-Currency in QuickBooks Enterprise

QuickBooks Error 1402 | How to fix

Solution 6: Block Multi-User Hosting Access 

In case you are still facing the error 6010, then you can try to block multi-user hosting access. Follow these given steps:

  • Select file from the QuickBooks menu files.
  • Select Utilities, and click on the “Stop hosting multi-user access”.
Stop Hosting Multi-User Access in QuickBooks
Stop Hosting Multi-User Access in QuickBooks
  • Then reopen your QuickBooks. 
  • Disable the feature ‘Internet Monitor’, if you have ESET NOD32 antivirus software.
  • Then restart your system.
  • Rename the file by adding ‘old’ at the end name.
  • Now, reopen your QuickBooks 

Solution 7: Update QuickBooks 

One more option user has to fix error 6010 by updating QuickBooks. Once update your QuickBooks, all the errors or bugs are resolved automatically. Here are the steps for updating your QuickBooks:     

  • First, Open the QuickBooks Desktop.
  • Go to the Help option.
Update QuickBooks Desktop
Update QuickBooks Desktop
  • Then click on Update QuickBooks Desktop.
  • Click on the Update.
  • Then click on Reset Updates and get updates.
  • After updating QuickBooks, restart your system.

Solution 8: Check Firewall Setting Status

Sometimes errors are not fixed because of your improper firewall setting. make sure your firewall setting is well. To check your firewall setting status follow these steps:

  • Log in to your window as an Administrator.
  • Then open your Control Panel, with Administrator right.
  • Click on the Antivirus status.
  • After that, select Setting then click on enter.

Solution 9: Re-install your QuickBooks

The last solution that you have is to reinstall your QuickBooks And try to fix this error. Here are the following steps:

  • Go to the Start Menu in your window.
  • Then go to the Control Penal option.
  • Click on the Uninstall a program.
  • Now uninstall the QuickBooks.
  • Then use QuickBooks Clean Install Tool.
QuickBooks Clean Install Tool
QuickBooks Clean Install Tool
  • Select the version of QuickBooks as per your according.
  • Click on Continue.
  • Click on OK and install QuickBooks.   

We hope by this article, you will know all of the information about the different types of causes and solutions. These solutions help you to fix QuickBooks error 6010. If you have any kind of problem-related to solutions or error issues, you can contact our certified QuickBooks ProAdvisor and the error supporting team. And discuss your issue freely with them. They give you the best suggestions to resolve your issue.

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